Dometic CFF12 cool box

Because air warms up much faster than liquid. If you measure the air in a bag, the performance seems better or worse than it really is for your medication. What counts is the temperature of the liquid in your pen.

That is why we measure there, and why our stated hours are more conservative and more reliable than figures based on air measurements.

Yes, you can take our MediCooler products (medication cooling bags and medication cool boxes) with you without any problems. Under European regulations, carrying cooling products and medication is fully permitted.

Here's how to get through security quickly and easily:

Gel packs in hand luggage: Gel packs are allowed in your hand luggage as long as they are completely frozen (they are then considered a solid).

On the return journey: Have the gel packs thawed (become liquid)? Refreeze them before the return flight, or simply put them in your checked luggage.

Medication: To be on the safe side, carry a medication passport (free from your pharmacy) or a doctor's statement. If you are asked for it, just show it briefly and you can carry straight on.

Order on a working day (Monday to Friday) before 16:00 and your parcel will be dispatched the same day!

Orders placed after 16:00 or at the weekend are dispatched on the next working day. As soon as your parcel is on its way, you will automatically receive a Track & Trace code by email so you can follow the delivery.